Mr Hookup Networks & Computers, Inc.Complete office technology · Chula Vista & San Diego County
One person handles your whole office. Not one layer of it.
I'm Cole. I spec the equipment, buy it, install it, handle the warranty claim when it dies, patch and monitor it every month, and answer the phone when your staff need something. Firewall to phone handset — all of it, one person. Several of the offices I maintain have been on contract with me for more than ten years.
The infrastructure
Rack · switches · firewall · Wi-Fi · UPS
The working office
Workstations · monitors · VoIP · Microsoft 365
The watched office
Patching · monitoring · scanning · support
Chula Vista
maintenance contracts
under one agreement
every single time
The part that usually gets split up
Six things happen to every piece of equipment in your office. I handle all six.
Right size for the business, not the vendor's margin.
I buy it on your behalf and track the order in.
Racked, configured, tested and documented.
When it fails, I file the claim and chase it.
Patched, scanned and watched every month.
Your staff call me — not a ticket queue.
Know the feeling?
The reasons people call me are always the same six.
None of them are technology problems, exactly. They're the cost of having your technology split across four companies who each own a piece.
Every problem lands between two vendors and you're the one relaying messages.
You re-explain your setup to a stranger who wasn't there for any of the decisions.
No patching, no monitoring, no warning — just an invoice after the outage.
The hardware is covered, but chasing the depot somehow became your job.
Staff stop reporting small problems, and small problems become expensive ones.
Your provider is 40 minutes north and a dead switch costs you the morning.
Your office, from the outside in
Point at anything in the building. I handle it.
Most providers cover a slice and hand you a phone number for the rest. Pick any box below and you'll get the same answer: I specified it, bought it, installed it, and I'm the one watching it.
Select any device · 8 of 8 under one agreement
Everything I do
Equipment, upkeep, and the people using it.
Three jobs most businesses have to hire three different companies for.
Equipment & implementation
- Specifying and purchasing all hardware and licensing
- Racks, switches, routers, firewalls, UPS
- Wi-Fi design, install and tuning
- Servers, storage, virtualization and backup
- Workstations, monitors and peripherals
- VoIP phone systems and conference rooms
- Microsoft 365, SharePoint and cloud desktops
- Warranty claims and vendor coordination
Maintenance & monitoring
- Proactive system maintenance
- Service and event monitoring
- Patch management
- Vulnerability scanning
- System clean-up
- Backup verification and recovery testing
- Security controls that support HIPAA obligations
- Monthly reporting you can actually read
People & growth
- On-demand support for every employee
- New hire setup and offboarding
- Hardware upgrades and optimization
- Replacement planning before things fail
- AI and automation where it saves real hours
- Technology budgets and roadmaps
- One person who knows your history
Every month, not every emergency
The work that happens when nothing is broken.
Most of what keeps an office running is invisible: patches applied, alerts caught, drives cleaned up, vulnerabilities closed before anyone notices them. That's the part I do on a schedule so you never have to think about it — and it's why the emergency calls get rare.
- ✓Watched, not just fixed. Service and event monitoring flags the failing drive or the dropped tunnel before your staff do.
- ✓Patched and scanned on a cycle. Updates and vulnerability scans run monthly, with anything urgent handled the same week.
- ✓Your people get a person. On-demand support means employees call me directly — no portal, no tier one.
If the office isn't built yet
I'm also licensed to wire it.
Cabling isn't the pitch — it's just one more thing you don't have to hire out. I'm a C-7 licensed low-voltage contractor, so I can review the blueprints, run the CAT6 while the walls are open, and be the same person who supports the network afterward.
Security, compliance & AI
Protected the way your staff actually work.
For medical practices and other regulated businesses, the access, device, backup and network controls that support HIPAA obligations get implemented and maintained — not documented once and forgotten. And when you're ready for AI, I'll help you put Microsoft Copilot or an assistant on top of your own documents with permissions intact, starting with a pilot that earns its keep instead of a platform nobody adopts.
Small by design
A full IT department's range, with one person who remembers why your office was built this way.
Call Mr Hookup and you get me — Cole Kelly. No salesperson, no rotating help desk, no explaining your setup to whoever picked up the ticket. I know which switch feeds which room, which laptops are still under warranty, and what we decided two years ago and why, because I was there. I hold maintenance contracts with multiple offices that have run continuously for more than a decade — nobody renews a support agreement ten years running out of politeness. That's the only proof worth quoting.
New office, tired equipment, or nobody watching it